Policies / Expectations
At AwesomeMath Academy, we work with parents and students to create an atmosphere that promotes exemplary education, kind collaboration, and safety. We ask that you review our policies and help support a strong learning environment.
Code of Conduct
We require that every parent and student sign our Code of Conduct. It helps to set the expectations for a positive and collaborative learning environment, so parent support is critical to this process.
Code of Conduct forms:
Class Tuition Policy
Tuition must be paid in full to attend class. We do not prorate tuition for students who sign up late. We do not offer trial classes nor will we allow a student to attend and pay for specific dates of a class.
A request to cancel enrollment in an AwesomeMath Academy class should be sent to firstname.lastname@example.org. A refund will be processed within 10 business days of receiving the request to withdrawal. Our refund policy will depend on when the request is received:
|Withdraw Request Made||Refund for|
Beginner / Novice / Intermediate / Advanced
|Refund for Online Physics|
|At least two weeks or more before first class||$495||$395|
|Less than two weeks before the first class||$435||$345|
|Less than one week before the first day of class||$380||$295|
|After first class and before second||$335||$245|
|After second class and before third||$245||$195|
|After third class||No Refund||No Refund|
NOTE: The refund amounts per the table above are calculated based on the full price of tuition. Actual amounts refunded will reflect any discounts applied.
While classes are in session and during transition times, to keep the process as smooth as possible and make the most out of the time given, we ask parents who have questions to email us at email@example.com instead of during the very busy drop off and pick up times.
To get the most out of the program, students are encouraged to attend every class. Attendance is monitored, so if your student must miss a session, please email firstname.lastname@example.org and let us know.
MakeUp Class Policy
We understand that sometimes a student must miss a class. In such an event, they will be able to get a copy of the problems from that day from their instructor. We also offer office hours to review missed material.
Drop Off/Pick Up Policy (Plano Location)
To maximize learning time and lessen disruptions, we ask that your student arrive 5 minutes before class and please pick them up promptly when class ends (other classes will start soon after). If you choose to wait in the waiting area, please be quiet and courteous while class is in session.
Late Pick Up Policy (Plano Location)
Our time and your time is valuable. If you are late to pick up your student, an additional fee will be incurred. These fees will begin five minutes after class has ended and are as follows:
- If you are 6 to 15 minutes late, the charge is $15
- If you are 16 to 30 minutes late, the charge is $30 and so on
Please let us know as soon as possible if you expect to be late.
In the interest of safety, students, when in our care, must adhere to the following:
- Every student must sign in and sign out so we know when they are in our care
- They are not to leave the building unless they are picked up by a parent
Inclement Weather Policy
There are times when we must cancel class during bad weather. If we need to cancel a class, we will send out an email right away, so please make sure that the email address you have on file is one that you check frequently. Classes canceled due to bad weather, will be held online using the same Zoom platform as used for office hours. If AwesomeMath Academy cancels class because the instructor is sick or unable to attend, the class will be rescheduled.
Online Course Policies
- Students are required to be on-time for live Q&A sessions
- Be polite and respectful
- Listen with an open mind
- Laugh with people – not at people
- Express your opinion positively
- Respect the thoughts of others even if you don’t agree
- Treat others the way you want to be treated
AwesomeMath does not tolerate any of the following:
- Bullying of others (including cyber bullying)
- Disrespect towards any instructor, guest speaker, or host